100% Satisfaction Guaranteed with 30-Day Money Back Guarantee!

RETURNS

Have confidence in ordering with kidsactivitiesstore.com, if you are dissatisfied with ANY of our products, you may return the item within 30 days of receiving for a full refund less shipping costs. In the event that you need to return a product due to defect or damage, please contact us for return instructions. Returns on items will be accepted within 30 days and a refund will be credited back to your credit card minus any shipping, handling or freight charges.

WARRANTIES

All items, if any, are warranted directly by the manufacturers. No other warranty either expressed or implied is offered by CG Mackenzie.  is not responsible for normal wear & tear, abuse, or mistreatment of item(s). Items which are reported defective within 30 days of receipt will be replaced or if requested, a refund will be issued. Claims reported after 30 days of receipt for any defects may be replaced or repaired at the discretion of CG Mackenzie at no charge.

Shipping Costs 

SHIPPING IS FREE!

CG Mackenzie will choose the carrier used to ship your purchase to you.  Please allow two to four weeks for delivery. 

Shipments can be made anywhere, unless restricted by trade laws. 

Occasionally, circumstances beyond our control will require additional shipping time.  Holiday seasons, large orders, custom items, special orders and out of stock items may take longer.  Some items may be temporarily out of stock for as long as 4 to 6 weeks weeks.  We will contact you if items are backordered and customers will be notified if item ordered has been discontinued or is no longer available.

If you are requesting a rush order and require delivery before times indicated, please e-mail for current shipping times for particular products and locations.

TAXES

Kidsactivitiesstore.com does NOT charge sales tax for orders placed outside of Virginia!  If you order within the state of Virginia, you will be charged an additional 5% for sales tax.

BACKORDERS

In the rare instance that an item is on backorder after you have placed an order with us, we will notify you within 48 hours of the order and find the best resolution for the order.